Refund and Returns Policy – PR Trendz

Thank you for shopping with PR Trendz.

1. Return Eligibility

Returns are accepted only if:

  • Product received is damaged
  • Wrong product delivered
  • Product has manufacturing defects

To be eligible:

  • Return request must be raised within 3 days of delivery.
  • Product must be unused and in original packaging.
  • Unboxing video is mandatory for damage or missing item claims.

2. Non-Returnable Items

Returns are not accepted for:

  • Used products
  • Minor color or design variations
  • Earrings and personal wear items due to hygiene reasons
  • Sale or clearance items

3. Return Process

To request a return:

  1. Email us with order details and product images/video.
  2. Our team will review the request.
  3. Approved returns will receive return instructions.

4. Refund Process

Refunds will be processed:

  • To the original payment method
  • Within 5–10 business days after approval

Shipping charges are non-refundable unless the mistake is from our side.

5. Cancellation Policy

Orders can be cancelled only before dispatch. Once shipped, cancellation requests will not be accepted.

6. Contact for Returns

Phone: +91 XXXXX XXXXXs and returns.

Email: support@prtrendz.com